Why We Are Different

What We Do

At DerbySoft, we provide high-performance distribution services to different businesses that work together to serve customers in the hospitality industry. We help hotel suppliers, distributors, metasearch engines, and other technology providers in this industry conduct digital commerce efficiently. In essence, we provide innovative services that extend, enhance, and power the Global Distribution Network (GDN).

DerbySoft is a global technology company that has connected hotels and their distributors since 2002. We’ve garnered a unique stamp of approval for the quality of our service: all of the top 10 hotel chains of the world rely on DerbySoft for connectivity including some of their highest-volume, mission-critical connections.

We’ve built on this success by working hard to expand the reach of our technology to all players, large and small, in the hospitality industry.

Build, our custom connectivity solution for larger hoteliers and OTAs is now joined by an array of new services: Click, which helps hoteliers connect to and bid on meta-search engines; Go, which helps smaller distributors connect to hotel suppliers quickly and easily; and One, the all-in-one solution for the smaller hotelier. Plus there are even more innovative services in the pipeline to enhance the efficiency of the hospitality industry.

Who We Are

We are a growing company of 270 people in offices throughout the U.S., Europe, Japan, and China. We are long standing, active members of the Open Travel Alliance, HTNG, HEDNA, and other industry organisations. We contribute not only through sponsorships, but through time—our people serve on boards, lead working groups, author white papers, and appear on panels, among other activities that promote and improve our industry.

On the supply side, we partner with all of the top 10 global hotel groups, all of the leading third-party Central Reservation Systems, smaller regional chains in Europe and China, and nearly 1,000 Chinese independent properties.

On the demand side, we are connected to nearly all of the world’s leading online travel agencies, metasearch engines, wholesalers, and several of the largest global tour operators.

We are technologists excited by innovation to help our clients, but we never lose sight of the essential characteristic of a service provider: integrity.

We respect our colleagues, our partners, and even our competitors, because it’s the right thing to do.

Doing the right thing is putting our partners and clients first, and solving their problems. Sometimes, it means even helping non-partners solve their problems.

Doing the right thing is having the courage to own our mistakes and fix them effectively.

Doing the right thing is addressing our partner’s mistakes with sensitivity and helping resolve them as quickly as possible.

Doing the right thing is being honest about our capabilities and limitations. We don’t pretend that we can be everything to everyone. We focus on our strengths and let them shape our service.

Technology may be our business and our expertise, but our fundamental commitment is to people, both yours and ours.

We hope you will find that we are true to these ideals.